Quick question and answers

📞 How to contact us ?

You can contact us by texting using WhatsApp 08113866819 or by using the contact form below.

👥 What times can I get in contact with you ?

Feel free to reach out to us during our office hours, which are weekdays from 9 am to 5pm.

⁉️ Will your jewelry make my skin itchy ?

No. All our jewelry is made from hypoallergenic material such as 316L surgical steel, nickel free brass, 925 sterling silver, glass, wood and stone.

In extremely rare cases some people can be allergic to some of these materials like wood or sterling silver but this is very rare as already mentioned above.

⁉️ Will your jewelry change color?

No. All of our steel jewelry is made 100% from 316L surgical steel change . 

Our plated steel and titanium jewelry is plated using PVD vacuum plating and the color is very durable and won't change.(This is the same type of coating used for car and boat parts and its the best coating available for jewelry.)

🛍️ Do you have a shop ?

Sorry we do not currently have a shop , hopefully we will have one soon 😊.

🚚 When will my order be delivered?

We’ll take great care of your order and deliver it right to your doorstep. The delivery time is usually between 2 and 4 business days. After you place your order, we’ll send you an email with more details about the delivery.

🌍 Do you ship internationally?

Sorry , we only ship with in Indonesia.

📦 Can I return my product?

If you find the product not to your liking please contact us right away and we try to sort something out. Also if the product breaks within the first 14 days we are willing to send you a replacement product or store credit.

⛓️‍💥 What can I do if my item (or part of it) is damaged?

We work hard to deliver your items without damage. Damaged items can be returned or exchanged within 14 days of receiving the parcel. Providing you send us a video of the unboxing of the order when it was delivered.

❓I couldn’t find the answer to my question !

Please check our frequently asked questions page for answers , Help / FAQ

Can’t find the answer you’re looking ?
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Get in touch

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  • 🕐 Our opening times

    Weekdays from 9am to 5pm (GMT+85
  • Our address.

    Jl. Raya Pantai Berawa Gg. Wibisana No.6 Kabupaten Badung 80361 , Bali, Indonesia
  • Phone number (text only)

    08113866819
  • WhatsApp (Text only)

    08113866819
  • Guaranteed quality.

  • Next day shipping.

  • Secure payment’s.

  • Easy checkout.